Last Updated 24/05/2018
E.U. Citizens and General Data Protection Regulations (GDPR)
From May 25th 2018 under General Data Protection Regulations (GDPR) all E.U. data subjects have the following rights;
– The right to erasure
– The right to be informed
– The right to restrict processing
– The right of access
– The right to rectification
– The right to data portability
– The right to object
– Rights to prevent discrimination due to automated decision making and profiling
The Right to Object gives you the right to withdraw your consent at ANY time.
This gives any individual the right to request the deletion or removal of personal data if they do not wish to allow its continued use and “where there is no compelling reason for its continued processing”. However this may also mean as we have no record of your request, that we may end up sending you information if your details are fed into our systems again.
If you would like to update your information, correct any errors, erase or request a copy of the data we hold on you then please contact us to make your request. Once we have confirmed your identity we will carry out your request as soon as possible.
What data do we collect?
Data automatically collected:
When you access our site(s) whether by computer, mobile phone or other device, we automatically collect certain information about your use of our sites(s). The information may include without limitation: geographical location and IDs of your computer, mobile or other device; system and connection performance; browser type and version; operating system; referral source; length of visit; page views; IP address or other unique identifier for your computer, mobile phone or other device; your mobile carrier.
Data you can submit to us:
When registering or using a contact form on this website you may be asked to enter your: name, e-mail address, or phone number. When enquiring about treatments we also ask for additional information such as your availability for sessions, service preferences and comments from you. You don’t have to provide these but they help in booking your sessions.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
– To personalize your experience
Your information helps us to better respond to your individual needs.
– To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
– To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
– To provide services
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of booking the service requested.
– To contact you
The email address and/or phone number you provide may be used to contact you in regards to our services. If at any time you would like us to stop communication, you can contact us and we will stop.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Cookies We Use
You can view the cookies we use when you visit for the first time (or when you have deleted all cookies). A pop up at the bottom of the screen will request your consent and also detail all cookies which are used. You can pick and choose which ones you will allow use of to personalise your consent fully.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Business Address: 4 Calder Close, Bollington, Macclesfield, Cheshire, SK10 5LJ, United Kingdom